Programs :: Consulting For Success™

06 September, 2010

Consulting for Success™

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Making the shift from 'expert' to
internal consultant is far more than a
change of job title!

"...the course content was engaging and entirely relevant to my work. The toolkit was the highest quality I have ever seen"

"...I know now that it can be done, I just needed a structured approach - this has become my Bible!"

"...an excellent selection of easy to use tools and lots of new insights"

A two-day programme that provides a step-by-step guide for the newly identified internal consultant within an organisation.

Participant profile: Individuals in platform services who are making the transition from giving purely expert advice to providing internal customer-focused services.

Individual benefits: Individuals will first gain clarification of their role. The programme then provides a 7-step Consultancy Process from 'Getting Access' (to the internal customer) to 'Disengaging' (at the close of the project). Each step is supported by Frameworks and a highly practical Toolkit.

Organisation benefits: Making the shift from technical or professional 'expert' to internal consultant is far more than a simple change of job title! It involves a fundamental shift in attitude and behaviour in the individual concerned, and a far closer relationship between that person and their internal customer. As well as providing a clear step-by-step Consultancy Process, Frameworks and Toolkits, this programme emphasises the importance of 'positioning' the consultant's role, stream-lining the services for each internal customer according to their business priorities.

Programme coverage:
	The 7-step Process provides the main framework for the two-day programme.
	Frameworks and Questionnaires for deepening understanding of the internal customers'
	business organisation.
	Setting expectations and building the consultant's credibility.
	Identifying and influencing key players in projects.
	Choosing the right method of data collection, interpreting data and presenting data.

a step-by-step Consultancy Process, from 'Getting Access' to 'Disengaging'

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